slots meter Privacy Policy

slots meter uses the personal data we collect for specific, legitimate purposes that are directly tied to operating a regulated online gaming platform in the Philippines. The primary purpose is to create and manage your player account — this includes verifying your identity and age, processing your deposits and withdrawals in Philippine Peso, and ensuring the security and integrity of your account at all times. We also use your data to provide customer support, respond to your queries, investigate any technical issues you report, and resolve disputes in a fair and transparent manner.

Beyond core account operations, your data helps us comply with legal and regulatory obligations applicable in the Philippines, including anti-money laundering (AML) requirements, know-your-customer (KYC) verification, and responsible gaming monitoring. We use usage data and betting history to identify patterns that may indicate problem gambling and to deliver responsible gaming tools — such as deposit limits and self-exclusion — at the right moment. Where you have given us permission, we may use your contact information to send you relevant promotional offers and platform updates; you can opt out of marketing communications at any time by contacting our support team. We do not use your personal data for automated decision-making that produces significant legal effects without human review.

Your personal data is stored on secure servers using industry-standard encryption protocols, including TLS for data in transit and AES-256 encryption for sensitive data at rest. slots meter implements a layered security approach — combining firewalls, intrusion detection systems, and regular security audits — to protect your information from unauthorised access, accidental loss, or destruction. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific job functions, and all such personnel are bound by confidentiality obligations.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including gaming regulations and financial record-keeping requirements. Transaction records are typically retained for a minimum of five years following the date of the transaction to comply with anti-money laundering obligations. If you request deletion of your account, we will securely erase or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where data is needed to resolve outstanding disputes or enforce our Terms and Conditions. Despite our robust security measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to enable any additional security features available on your account.

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data at any time by submitting a request to our support team — we will provide this within a reasonable timeframe and at no charge for routine requests. You also have the right to correct any inaccurate or incomplete personal data associated with your account; we encourage you to keep your profile information up to date, and our support team can assist with corrections that cannot be made directly through the account settings.

You have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 4. Where we process your data on the basis of your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right to object to processing that is causing you harm, and to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. To exercise any of these rights, please contact our support team with your account details and a clear description of your request.

slots meter may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, regulatory requirements, or the features and services available on the platform. When we make material changes to this policy, we will update the effective date at the top of this page and, where appropriate, notify registered players through the contact method associated with their account. We encourage you to review this page periodically so that you are always aware of the current terms under which your personal data is being processed.

Minor updates — such as clarifications of existing language, corrections of typographical errors, or formatting improvements — may be made at any time without specific prior notice to players. Your continued use of slots meter after a revised version of this Privacy Policy has been published constitutes your acceptance of those revisions. If you disagree with any change to this policy, your recourse is to stop using the platform and, if desired, to request deletion of your account and personal data in accordance with Section 6. For questions about any recent changes, please contact our support team who will be happy to walk you through what has changed and what it means for you.